Are you concerned about your drinking water?
Taumata Arowai is committed to all people in New Zealand having safe drinking water.
If you believe your drinking water is not safe, the first thing you should do is raise your concern directly with your drinking water supplier.
However, if after raising your concern with your drinking water supplier, you believe your drinking water is still unsafe, then please let us know by completing this form: hinekorako.taumataarowai.govt.nz/concern.
Not sure who supplies your drinking water?
Most people are on a water supply owned by either their district or city council, or water management company such as Water Care in Auckland and Wellington Water.
If you’re not sure who your drinking water supplier is you can find out on the Public Register of Drinking Water Supplies.
Supplies without protozoa barriers, bacterial barriers and residual disinfection
Since late 2023, we have been working with council and government drinking water suppliers with supplies that lack critical treatment barriers that prevent protozoa (single-celled parasites, like cryptosporidium and giardia) or bacteria from contaminating the water.
Plumbosolvency
Most drinking water in Aotearoa New Zealand is plumbosolvent.
This means the water can dissolve small amounts of metals it may encounter, such as lead and copper in your plumbing fittings (like pipes and taps). Drinking water with high levels of heavy metal is a health concern.
Find out more about plumbosolvency and how to flush your taps to help remove metals
Drinking water emergencies
Find out more here about what to do in a drinking water emergency to protect the health of you and your whānau .