If there is an immediate risk of serious illness or death to your drinking water supply and the situation can’t be immediately controlled, or you need to discuss an urgent matter outside of office hours (Monday to Friday 8am–5pm), contact The Water Services Authority - Taumata Arowai by calling 04 889 8350.
This number is available 24 hours a day, 7 days a week.
Please use the form below if you have enquiries about the following;
- Temporary drinking water supply
- Registering your supply
- Exemptions
- Official Information Act Request (OIA)
or any other enquiries, please use the form and select General Enquiry
For general enquiries or feedback
Media enquiries
If you have a media enquiry, please contact our communications team at media@taumataarowai.govt.nz or call us on 021 276 3300.
Phone number and postal address
Call: +64 4 889 8350
Mail: PO Box 628, Wellington 6140, New Zealand